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Why are my emails being changed from html to text

Regular Visitor

Why are my emails being changed from html to text

My emails are being changed from html to text and it's all jumbled up, what is the problem?

Expert

Re: Why are my emails being changed from html to text

Click on the gear icon in the upper right corner of the Inbox page, then Settings.  Under Mail Settings>>>>>>>Format emails as.  How do you have it set?

Regular Visitor

Re: Why are my emails being changed from html to text

Thank you! I don't know why it changed in the first place! A power outage messed with a lot of my systems. I reset it- do you know how I can fix the jumbled mess from the ones that came in all messed up? I appreciate your help very much!
Always good to have a place to go for tech questions. Now, I need someone to help me decide what 2 in one to buy for my business. So confused about all the options out there! Again, thank you very much for the assistance! CJ
Expert

Re: Why are my emails being changed from html to text

You could try resending them to yourself by forwarding them to your email address now that you have found the setting.  But I haven't tried it myself so I don't know if it would work.