Finally got hold of comcast. They said there is an email outage and they are working on it. Don't know when it will be up. They'll call!!! Well great...........
I have been attempting to open emails for about 3 hours now. Can receive emails just cannot open them.
The same thing is happening with my Xfinity Mail .... I have three accounts; that is one primary, and 2 secondary e-mail accounts ( addresses ).
Just today I get an address of who sent the e-mail in my inbox, but the timer arrow going around in a circle, continues, about 60 seconds, then I get a pop up saying comcast server timed out before the message can be displayed??? ..... Please Try Later!
Another says, Failed to load message content; yadda yadda yadda.....
THEY ARE USELESS AND THIS IS REGULAR ISSUE - EVERY MONTH SOMETHNG ELSE. YOU WILL NEVER SEE A REFUND BUT PRICES GO UP. I AM GOING TO VERIZON TOMORROW.
Unclear on how long the issue will remain -- my observation:
E-mails are slowly arriving -- a couple here, a couple there, and I have received ~50 over the last two hours with most of those 50 arriving in a single chunk about 30 min ago. What I've discovered is that many of these are copies of e-mails that have already downloaded (I have my Mac set to only download new e-mails). The new Comcast e-mail system has apparently caused the Mac OS and iOS Mail Apps to see all e-mails as new -- for my accounts, there are ~900 e-mails on the server (I can at least see the # of messages online, but cannot load them) and my Mac is trying to download them all. I'm certain that less than 30 are actually 'new' e-mails. If every Comcast account with an Apple Device has the same issue, then the servers are simply overwhelmed -- the servers cannot respond in a timely fashion. Certainly unexpected, and probably unanticipated, by Comcast.
Same here. I received a couple test emails that I sent to myself, and one outside email someone sent. I had sent one from my other email account and it has not arrived yet. Very sporadic.