Community Forum

Urgent Server Warning

New Poster

Urgent Server Warning

Past several days one of our e-mail accounts keeps getting a message Urgent Server Warning-account shutdown.  It says click here to stop shutdown otherwise your e-mail account will terminate.  Is anyone else getting this e-mail?

Gold Problem Solver

Re: Urgent Server Warning

It's almost certainly a scam. Check the message with Comcast's Xfinity Connect webmail and look for the Xfinity Verified Email logo next to any message that claims to be from Comcast/Xfinity (see https://www.xfinity.com/support/articles/comcast-verified-email).

See Comcast Email Phish or Legit? How to Tell (and rules for posting) for more information about scam emails. The article is somewhat out of date, but still useful.

Samples of recent phishing messages can be found at http://constantguard.comcast.net/help/alerts under "Top Phishing Scams".