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Unsolicited "service related" emails

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Unsolicited "service related" emails

Ever since I signed up for Xfinity, I started receiving 1-2 emails/week with unsolicited marketing materials (northon antivirus, unsocilited requests to upgrade my plan, etc) with no ability to unsubscribe.  I have disabled all marketting emails from day one yet I still receive these.  There is no unsubscribe option at the bottom.  I have reported this violation of SPAM rules to the FTC.  <Edited>

 

Sample email headers:

 

July 18th - "What's left on your checklist"

July 6th - "Included with your service: Norton Security Online – download it now!"

 

 

 

 

 

 

Expert

Re: Unsolicited "service related" emails

Did you opt out of Comcast solicitations under "My Account"?  Even if you did, they will still send certain ones like billing notices.  The Norton notice is not a solicitation;  it's just reminding you that you have Norton as part of your Comcast internet subscription at no extra cost.



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