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Undeliverables emails to aol.com addresses

Regular Visitor

Undeliverables emails to aol.com addresses

Using XF Connect to send emails to aol.com addresses, I get the following message back:

 

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients was aborted after 49.2 hour(s):

- someuser@aol.com

Reason: Temporary Failure

 

This has been going on for about a week now.   I opened a ticket: CR776530022.

Expert

Re: Undeliverables emails to aol.com addresses

As a test, try sending an email to the same person using some other, non-Comcast, email account you have like Gmail or Yahoo or something.  Does the same thing happen?

Regular Visitor

Re: Undeliverables emails to aol.com addresses


@Latoque wrote:

As a test, try sending an email to the same person using some other, non-Comcast, email account you have like Gmail or Yahoo or something.  Does the same thing happen?


I tried that from my gmail account.  They went through without issue.

Expert

Re: Undeliverables emails to aol.com addresses

Then call Comcast security and see if there is some known issue with the Comcast and AOL servers-----------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329