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Unable to receive emails from Amazon

New Poster

Unable to receive emails from Amazon

I am unable to receive emails from Amazon.  All my other emails have come through.  I have called and spent about 2 hours on the phone with Comcast and they have not been able to help me.  Spam is empty and the email filtering is fine as per customer service. I have tried it from several different computers and phones.   Amazon has record of emails they have sent me that I have not received.  

New Poster

I cant receive emails from amazon..

I noticed that within the last day or two I have lost the ability to receive emails from amazon. I think  might have been hacked. I have checked my email setting and am not finding any weird filters??

Expert

Re: I cant receive emails from amazon..


@Jshack wrote:

I noticed that within the last day or two I have lost the ability to receive emails from amazon. I think  might have been hacked. I have checked my email setting and am not finding any weird filters??


Amazon is one of those domains that are problematic.  Call Comcast security and see if there is a blocking issue for Amazon----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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