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Unable to access or edit contacts

Regular Contributor

Unable to access or edit contacts

I haven't been able to access my contact for several weeks now.  The error message attached, says to wait 30 seconds and try again.  Knowing Comcast, I waited several days, now almost 3 weeks later,  I still can't access my contacts.  I would appreciate any ideas or possible solutions.  

Thanks,

Manuel Robles

Oops!

There seems to be a problem. I'll tell you what... let us fix it and this can be our little secret. Please wait 30 seconds and try again.

403: Could not sign user in.

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Expert

Re: Unable to access or edit contacts


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.  See if that changes anything.