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Unable to access my emails

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Unable to access my emails

When I click the the email button, it says loading emails but brings me directly back to the homepage. I've tried different browsers to no avail. I also downloaded the app to try and access it from there, but it says I need the high-speed internet to access my emails, but considering this email is attached to another account that is already getting service from xfinity it doesn't make much sense. I am incredibly frustrated, please help.

Expert

Re: Unable to access my emails

thee was an issue with some people experiencing the looping you describe, but I thought it had been fixed a while back.  So I'm escalating this to the forum admins for follow-up.  You should see a response here in this thread.



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Official Employee

Re: Unable to access my emails

Hi @nahsonjustfixit

 

I've just picked up your private message and will be replying shortly. 


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Official Employee

Re: Unable to access my emails

Hi @nahsonjustfixit

 

I hope all is well. At this time, time, this thread will now be locked. If you are still in need of assistance, please send me a private message and we can pick up where we left off. Take care. 


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