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Un-synching Outlook from Email server

Frequent Visitor

Un-synching Outlook from Email server

Whenever I delete an email from my online Comcast email account
it also deletes it from Outlook.

Is there a way have my emails downoaded to Outlook and after deleting
them from the server have them remain in Outlook?

Thanks.

Expert

Re: Un-synching Outlook from Email server

I use Mac Mail, and it has a section called "On My Mac".  It has local folders I created that are not subject to the IMAP protocol.  Any messages I put in there stay there.  They only exist on my Mac.  Do you have a similar section in Outlook?  



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Re: Un-synching Outlook from Email server

If I do I'm not aware of it but I'm not that great with the intricacies of Outllok.
I'm sure there has to be a simple answer to this;  it's just a matter of un-synching 

Outlook from the server but I'll be darned if I know how it's done!  Smiley Sad

Expert

Re: Un-synching Outlook from Email server


@Skipperino wrote:

If I do I'm not aware of it but I'm not that great with the intricacies of Outllok.
I'm sure there has to be a simple answer to this;  it's just a matter of un-synching 

Outlook from the server but I'll be darned if I know how it's done!  Smiley Sad


You could recreate the account in Outlook using POP3 instead of IMAP, then only the Inbox is synced.  Or, can you copy the message to another folder, then delete the one in the Inbox?



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Re: Un-synching Outlook from Email server

The POP3 solution sounds like it would work. 
Do you have the settings available to set it up? 
(incoming mail server, SMTO, plus ports) or 
could you send me a link to a page which has them?

Thanks.

Expert

Re: Un-synching Outlook from Email server


@Skipperino wrote:

The POP3 solution sounds like it would work. 
Do you have the settings available to set it up? 
(incoming mail server, SMTO, plus ports) or 
could you send me a link to a page which has them?

Thanks.


The settings are found here-----------------

 

https://customer.xfinity.com/help-and-support/internet/email-client-programs-with-xfinity-email/?



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Re: Un-synching Outlook from Email server

I just noticed ... before I go ahead and change the settings to POP 3...
did you say that only my inbox would be synced?  Those are the emails 
that I'm having problems with.  I want them to remain in Outlook but I 
want to remove them from the server.  My INBOX emails.  

Is there some other setting I can change?

Expert

Re: Un-synching Outlook from Email server

Maybe I wasn't clear.  If you have an account set up with POP3, and you delete an email on the server, it will still be in Outlook.  I just did an experiment;  I opened Thunderbird, which has my Comcast account in it and also signed into the account with just the browser.  I deleted a message from the webmail interface, and it is still there in Thunderbird, even after quitting Thunderbird completely and opening it back up again.

 

Try this to be sure----------recreate the account using POP3 and conduct your own experiment.  Leave the IMAP version in place until you are satisfied.   This fellow explains the differences better than I can-----------------

 

https://askleo.com/what_is_imap_and_how_can_it_help_me_manage_my_email/



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Re: Un-synching Outlook from Email server

If it works in Thunderbird it should work in Outlook.
I'll go ahead and make the changes. Psyched.

Frequent Visitor

Re: Un-synching Outlook from Email server

I set up a POP3 account and now the emails are going directly to Outlook but never
hit the server.   I want them on the server and after I delete them to remain in Outlook. 

That is not what's happening.  

Expert

Re: Un-synching Outlook from Email server


@Skipperino wrote:

I set up a POP3 account and now the emails are going directly to Outlook but never
hit the server.   I want them on the server and after I delete them to remain in Outlook. 

That is not what's happening.  


The default behavior in POP3 is that when you check your email with the client----Outlook in this case------it will download the message and then delete it from the server.  However, desktop clients typically have a setting that lets you leave a copy on the server.  Take a look here----------------

 

https://www.msoutlook.info/question/160



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Re: Un-synching Outlook from Email server

That seems to have done the trick.

Thanks for all your assistance!

Frequent Visitor

Re: Un-synching Outlook from Email server

I guess I was premature in my previous exclamation.
I changed to POP3 and in advanced settings there is no
option for keeping the emails in Outlook after I delete
them from the server.
I thought the server and local cleint were not synched
in POP3 -- only when using IMAP.