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Trash folder

Regular Visitor

Trash folder

My e-mail trash is full and I cannot empty it. Each message has a strike-through and none of the options to delete work.

Regular Contributor

Re: Trash folder

Same problem. Also seems new e-mails are not arriving as well on webmail. I get the infamous spinning wheel.

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Official Employee

Re: Trash folder

Hello nlanoue and Temp2007. Thank you for visiting and posting on our Forum. I can assist with troubleshooting your Email Trash folder issue. Have you tried to duplicate this issue in a different web browser? 


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Official Employee

Re: Trash folder

Hi nlanoue and Temp2007. Since we didn't hear back from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!