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The RETR command did not succeed. This error message has locked my email.

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The RETR command did not succeed. This error message has locked my email.

I'm getting this error message when attempting to receive new emails via Thunderbird: What does this mean and how can I remedy this issue.

The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 1849 expunged.

Official Employee

Re: The RETR command did not succeed. This error message has locked my email.

Hey, stuffnadsuch. Some customers may be experiencing errors with their XFINITY email. We apologize and appreciate your patience while we work to fix.