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Spam Folder

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Spam Folder

How do I keep specific emails out of the spam folder?
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Re: Spam Folder

Comcast should offer a way to do that, but they don't.   Smiley Sad


If it's only happening for one sender, Comcast Security Assurance might be able to help. Give them a call at 1-888-565-4329 (from Note that this is NOT one of the general customer service numbers. The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.


Otherwise the only thing you can do is turn off spam filtering completely so that everything they deliver is placed in the Inbox. or shows where to find the setting.