Set up mew email address

[SteveAreno]

Currently, I have two xxx@comcast.net email addresses associated with my account. How do I set up a third xxx@comcast.net address?

[jav6joev]

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@SteveAreno wrote:

Currently, I have two xxx@comcast.net email addresses associated with my account. How do I set up a third xxx@comcast.net address?

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Add a new user to your account.  The user name is the xxx in the email address.

[SteveAreno]

Thanks Joe V for your response. I did as instructed but get the following warning "Validation of server imap.comcast.net filed due to invalid credentials". Not sure how to correct this error. Any help would be appreciated!

[jav6joev]

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@SteveAreno wrote:

Thanks Joe V for your response. I did as instructed but get the following warning "Validation of server imap.comcast.net filed due to invalid credentials". Not sure how to correct this error. Any help would be appreciated!

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Are you using the login/password for the new user you created as the credentials?

[SteveAreno]

I'm using my primary account user name and password.

[jav6joev]

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@SteveAreno wrote:

I'm using my primary account user name and password.

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Where are you getting the 'imap' error message?  If you're setting up or trying to access the email for your new user account you probably have to use the username/password for THAT user account.

[Again]

@SteveAreno

Have you already created the new email?

Are you also using an email client?

To create a new user ID [email address], log in to https://customer.xfinity.com/#/users, then scroll down and click on "Add a New User"and follow the directions.