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Sent folder, email

Frequent Visitor

Sent folder, email

Cannot access my Sent folder in email, nor are copies of emails that I send going to Sent folder....  everything else seems to be fine. Suggestions???  Solutions???

Expert

Re: Sent folder, email

Are you still in the old email format or the new one?  To tell, look at the URL in the address bar.  If it says Zimbra you are in the old one, if it says Appsuite you are in the new one.

Frequent Visitor

Re: Sent folder, email

In appsuite..

 

Expert

Re: Sent folder, email

Then read this and see if it answers your question-----------------

 

https://connect.xfinity.com/appsuite/apps/faq/index.html#missingEmail

Frequent Visitor

Re: Sent folder, email

cant discern answerr from verbage.

Frequent Visitor

Re: Sent folder, email

i fail to see how the answer applies.  it doesnt apparentlyhelp.

Expert

Re: Sent folder, email


@CHUCKBOWERS wrote:

i fail to see how the answer applies.  it doesnt apparentlyhelp.


Then what is your question?  You are responding to a thread that has been inactive for 3 months.  How are you accessing your email?  Using only a browser and the webmail interface, or a desktop client or a mobile app or what?

Frequent Visitor

Re: Sent folder, email

I SURRENDER.  WE ARE NOT EVEN ON THE SAME PAGE...