Community Forum

Sending Group Email

New Poster

Sending Group Email

In the new email format, when I click a group name to email the entire group, in the "To" field most of the peoples names (53) show up except for two that show the email address instead of their name. Not a real big deal, but any idea why this is occuring and how to fix?

Expert

Re: Sending Group Email


wrote:

In the new email format, when I click a group name to email the entire group, in the "To" field most of the peoples names (53) show up except for two that show the email address instead of their name. Not a real big deal, but any idea why this is occuring and how to fix?


Did you compare those two with the other email addresses you have to see if they were set up differently?  [I've done that.]



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: Sending Group Email

Yes I did compare the two to the others and I don't see any difference in the set up.