Community Forum

Searching for Emails from weeks ago

Regular Visitor

Searching for Emails from weeks ago

I have not been able to find my emails that I have "Sent or Received" from from few days ago, unless I scroll down for 30 or 55 mintures to find a certain email. 

Comcast Rep (rude) insisted that I have a "sent folder" WHICH I DONOT HAVE. 

I have Update my Windows 10 desktop, clean the Registry, etc....etc...

I have NO PROBLEM with gmail and or other providers searching for past emails.

Is there anyone at Comcast that can help me?emails.PNGThis all the icons on my comcast email page 

Highlighted
Expert

Re: Searching for Emails from weeks ago


@rey75 wrote:

I have not been able to find my emails that I have "Sent or Received" from from few days ago, unless I scroll down for 30 or 55 mintures to find a certain email. 

Comcast Rep (rude) insisted that I have a "sent folder" WHICH I DONOT HAVE. 

I have Update my Windows 10 desktop, clean the Registry, etc....etc...

I have NO PROBLEM with gmail and or other providers searching for past emails.

Is there anyone at Comcast that can help me? 


Are you using an external email client and not webmail?  Or, are you using just the webmail interface through your browser?


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!