Community Forum

Searching emails need ComcastKenF

New Poster

Searching emails need ComcastKenF

I am having issues searching emails. I can get results from last week and old (like 2005) using the search feature, but not the emails in between! I saw that @ComcastKenF helped with this issue for someone else, but I have called multiple times and even have a tech at my house. Nobody can figure it out. ComcastKenF said he reindexed the other person's email, but they don't know how to do that when I ask. Please help!!!!

New Poster

Re: Searching emails need ComcastKenF

I am having the same propblem I can not search any emails over 90 days I have tried support multiple times to no avail.  KenF can you please help me