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Request: Help with "whitelisting" several domains

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Contributor

Request: Help with "whitelisting" several domains

Greetings and felicitations. I'm not receiving E-mail from the following domains:

* fandompost.com
* animenation.com
* jlist.com / jbox.com (it's same company)
* cdjapan.co.jp / neowing.co.jp (it's same company)
* animeboston.com (the forum notices; I receive the official communications just fine)

Also, E-mail from seeclickfix.com tends to end up in my junk folder, but it's a valid organization:

https://en.wikipedia.org/wiki/SeeClickFix

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Official Employee

Re: Request: Help with "whitelisting" several domains

* fandompost.com - mixture of reverse DNS lookup failures along with brand impersonation. Looks like someone has authenticated to their server and is sending phishing emails impersonating eBay.

 

* animenation.com - will need to get an example of headers from an email delivered to Comcast.net to review further. Server was able to confirm a single instance within the last 30 days where this domain delivered an email to our network. This usually indicates that there is an issue in the sending server being able to reach out to our email server. The domain will want to review why and resolve it on their end.

 

* jlist.com / jbox.comjlist, no filtration
jbox, appears to have been victim to the same compromise to their domain/server with eBay based brand impersonation.

 

* cdjapan.co.jp / neowing.co.jp
will need email headers in order to troubleshoot any possible issues. Majority of emails are showing delivered without any issues.

 

* animeboston.com
will need email headers in order to troubleshoot any possible issues. Majority of emails are showing delivered without any issues.

 

seeclickfix.com
will need email headers in order to troubleshoot any possible issues. Majority of emails are showing delivered without any issues.


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Contributor

Re: Request: Help with "whitelisting" several domains

* fandompost.com: I E-mailed the admin/owner the information.

* animenation.com: I posted the information in the support forum.

* jlist.com / jbox.com

> jlist, no filtration
> jbox, appears to have been victim to the same compromise to their domain/
> server with eBay based brand impersonation.

I just successfully submitted a request to be subscribed to their mailing list. Since I've had problems in years past with not receiving their E-mail, I thought it might be on your end. I've submitted a trouble ticket to them to let them know about the spoofing of jbox.com.

* cdjapan.co.jp / neowing.co.jp
> will need email headers in order to troubleshoot any possible issues.
> Majority of emails are showing delivered without any issues.

I recently submitted a password reset request with them, but never received the requested E-mail message. I just did so again after verifying (via an old message from them) that I was using the correct E-mail address. I can post the headers from that old message, from 2016, if it helps.

* animeboston.com
> will need email headers in order to troubleshoot any possible issues.
> Majority of emails are showing delivered without any issues.

This was apparently my fault--I did not set the notifications in my profile correctly. -_- I apologize.

* seeclickfix.com
> will need email headers in order to troubleshoot any possible issues.
> Majority of emails are showing delivered without any issues.

Delivered, yes. It's just that most of them are classed as "junk". Here are the most recent message's headers:

Return-Path: bounces+50398-a412-jwatson8=comcast.net@email.seeclickfix.com
Received: from reszmta-ch2-03v.sys.comcast.net (LHLO
reszmta-ch2-03v.sys.comcast.net) (69.252.207.67) by
resmail-ch2-229v.sys.comcast.net with LMTP; Tue, 15 Dec 2015 17:43:37 +0000
(UTC)
Received: from resimta-ch2-01v.sys.comcast.net ([69.252.207.21])
by reszmta-ch2-03v.sys.comcast.net with comcast
id ttTE1r0050UEDM901tjdQR; Tue, 15 Dec 2015 17:43:37 +0000
Received: from o2.email.seeclickfix.com ([167.89.13.134])
by resimta-ch2-01v.sys.comcast.net with comcast
id ttjd1r00r2tY8Hj01tjd9d; Tue, 15 Dec 2015 17:43:37 +0000
X-CAA-SPAM: F00000
X-Authority-Analysis: v=2.1 cv=AeRMZCjG c=1 sm=1 tr=0 b=1
a=hxiAgLsf2LtTsnRL6mIu7w==:117 a=hxiAgLsf2LtTsnRL6mIu7w==:17 a=6tTX8KolAAAA:8
a=C_IRinGWAAAA:8 a=6wkfAn-wAAAA:8 a=LQ/8eCYbzeylciH/FxapM2z0+pM=:19
a=IkcTkHD0fZMA:10 a=wUQvQvOEmiQA:10 a=-XsWe2ubKY-kt18KT24A:9
a=QEXdDO2ut3YA:10 a=SSmOFEACAAAA:8 a=Y58194E3bGLUckEUiX0A:9
a=vw6iwVVO5kbN4bvWlfsksWyUBTs=:19 a=y5MLD2WnHymqQP00:21 a=_W_S_7VecoQA:10
a=frz4AuCg-hUA:10 a=p403mkujtbAA:10
Authentication-Results: resimta-ch2-01v.sys.comcast.net;
dkim=pass header.d=email.seeclickfix.com header.b=e2MUx7hw
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; d=email.seeclickfix.com;
h=from:to:subject:mime-version:content-type:content-transfer-encoding;
s=smtpapi; bh=v0NozCKjTuKDUd0G65G209jktpg=; b=e2MUx7hwIrY/XNF6tr
7Z+yB0pC3esnDXxXYOUHEuRFvMPNQluE6+Z6ZqSZoGG+qJ7SF+OUEjRjEjQ1BZd/
Qq118a/nD0rFoOwUF2IKc8YQzLXQfEf2qut/ixCQdVjitdh0/hj7VJEfMY612+qz
tSICttHy4rFZZfD+XeD3WarY4=
Received: by filter0825p1mdw1.sendgrid.net with SMTP id filter0825p1mdw1.30793.5670513E7
2015-12-15 17:43:26.065673597 +0000 UTC
Received: from seeclickfix.com (web2.seeclickfix.com [69.164.215.225])
by ismtpd0006p1iad1.sendgrid.net (SG) with ESMTP id QLCA4bwbRAWyVQvdnoM-0A
for <jwatson8@comcast.net>; Tue, 15 Dec 2015 17:43:26.178 +0000 (UTC)
Date: Tue, 15 Dec 2015 17:43:26 +0000
From: SeeClickFix <replies@seeclickfix.com>
To: jwatson8@comcast.net
Message-ID: <5670513ebe7e_583f2ae73042b32c761b5@prod-bg-prime-01.seeclickfix.com.mail>
Subject: Congratulations! Traffic or Street Sign Issue (#1957609) was closed
by Sign and Paint Dept
Mime-Version: 1.0
Content-Type: multipart/alternative;
boundary="--==_mimepart_5670513dd2c7b_583f2ae73042b32c760b4";
charset=UTF-8
Content-Transfer-Encoding: 7bit
X-SG-EID: 02XPhc64jZSUHmKZUdgkvagL9waB1gVirxXvMfnvNgxWpLU9e1+Fki98ty4rxCQjQtFAHRAWqxZpZJ
uUtD5d+lesYmcWhWmdCgQJ3kgFRxO1F4KQc3dMYUiv3ig0pYhy/ssLDT4KPlgo7ws6jHqJggcpWC2A
iFe05wmVRw+o77MltsqqWg+F60rnSgk/kJjbAeBzfZzmmSWn91Ahuw8XwQ==
X-SG-ID: Nnk56QSM3HG498pkDTQWw+OfXGk4s8sf1sstSgInuwhTfHCKDJAKz0HlGvFUZwTICG8SLyb2tUmMcA
QuUj07b8PJsa3AmmdjHIqx2DLwbsMC5adVHxSjVZBspMiA0o3MX/sN6iX59d0b7AoLtQ5oTvT2BOJg
g/J68LLUj0M0NGA=

----==_mimepart_5670513dd2c7b_583f2ae73042b32c760b4
Message-ID: <temp@test>
Content-Type: text/plain;
charset=UTF-8
Content-Transfer-Encoding: 7bit


Lastly, where can I find guide on formatting messages for these forums? I *swear* I'm using double carriage returns to separate paragraphs, but the forum software is ignoring all but the first line breaks.