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Recovery Options

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Recovery Options

Why I am asked to change my recovery options every time I sign into my email?  Quite annoying!

Official Employee

Re: Recovery Options

Hello, psf51! Welcome to the Xfinity Forums.

I'm glad you reached out to us with this concern. If you haven't already, please be sure you fill out the recovery options to the best of your ability. They are an important part of account security. We do continue to prompt customers to review and verify this information on a regular basis to help ensure this information stays updated. I understand how being asked every time would be a bit annoying and I will absolutely be sure to forward your feedback to be taken into consideration for the future. 


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