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Receiving another person's email with the same last name as mine. She lives in another state.

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Receiving another person's email with the same last name as mine. She lives in another state.

Just checked my Comcast email account and noticed I received 3 emails to someone with the same last name as mine. She lives in another state. She will be missing these emails. Who do I report this problem to? I have been receiving my Xfinity emails on my main email account.

 

Expert

Re: Receiving another person's email with the same last name as mine. She lives in another state.

If I was sure the emails weren't spam and I didn't know the person, I would just unsubscribe.

Expert

Re: Receiving another person's email with the same last name as mine. She lives in another state.

I would call Comcast security and have them look at this----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

Official Employee

Re: Receiving another person's email with the same last name as mine. She lives in another state.

Hi ddesroche1, please follow Latoque's suggestion above and reach out to our Customer Security Assurance team for further assistance.

 

Thank you