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Parental Controls

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Parental Controls

Why did my parental controls recently stop working?

Expert

Re: Parental Controls

With what ? A router / gateway device ?



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Official Employee

Re: Parental Controls

Hello cshaycraft. Thank you for posting on our Forum. The parental controls on your Xfinity equipment should not "stop working" on its own. I would need to investigate your concern against your account. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


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Official Employee

Re: Parental Controls

Hi cshaycraft. Since we didn't see a response from you on this,  this thread has been locked. Please don't hesitate to create another post if you need any other assistance. Thank you.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!