Community Forum

Not receiving forwarded emails that I forward to myself from work

Highlighted
New Poster

Not receiving forwarded emails that I forward to myself from work

Comcast is not letting forwarded email TO MYSELF from my work address through. I know it's on Comcast's end because my co-workers can forward mail to themselves and it's not blocked.

 

I've turned spam filtering completely off since I've been missing A LOT of email that I should be receiving from my doctor, from work, etc. and now the other email is getting through but work email is still blocked.

 

How do I contact Comcast to have them allow work forwarding email to come through?

Highlighted
Expert

Re: Not receiving forwarded emails that I forward to myself from work

Did you check your spam folder?  If it's not that, Comcast security handles blocking issues------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Contributor

Re: Not receiving forwarded emails that I forward to myself from work

I am not receiving email I compose and forward either.

Highlighted
New Poster

Re: Not receiving forwarded emails that I forward to myself from work

Thanks, I worked with them to resolve the issue, but even with Spam filtering off Comcast still seems overlly aggressive in blocking email