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Not receiving emails from Purple Carrot

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Not receiving emails from Purple Carrot

I subscribe to Purple Carrot food delivery service. They have been sending me email but it is not gettig though to me. They said they sent me 3 emails this week to let me know my delivery was delayed but the emails were being "suppressed" or "blocked" by comcast.net . How can I get them unblocked so I can receive emails from them? I checked my spam filter but they were not there either. Please advise.

Expert

Re: Not receiving emails from Purple Carrot

Call Comcast security and see if there is a blocking issue for that sender's domain-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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