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Not receiving emails from 2 domains with .ca extension

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Regular Visitor

Not receiving emails from 2 domains with .ca extension

Hello,

 

I see a nice pattern of problem solving here so I'm hopeful.  Unfortunately, I'm recently not receiving emails from domains cwc.ca and wood-works.ca and need help!   Would this be described as an overactive spam filter that has been improperly configured?

 

Thank you

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Expert

Re: Not receiving emails from 2 domains with .ca extension

Call Comcast security and see if there is a blocking issue for those domains-----

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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Official Employee

Re: Not receiving emails from 2 domains with .ca extension

both domains are hitting inboxes and are seeing no issues with filtration on our server. You may want to reach out to the sender and confirm if they are receiving bouncebacks and if they have your email spelt correctly. 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!