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Not receiving email from JetBlue

sconte56
Regular Visitor
‎05-27-2020 04:33 PM

Not receiving email from JetBlue

I am not receiving any email from JetBlue.com. They sent an email yesterday aout an upcoming trip, and I have not recieved it as yet. I confirmed with them that it was sent to the correct comcast email address. Can you please check and make sure you aren't blocking them or blacklisted their domain? 

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ComcastCSAEmail
Official Employee
‎05-27-2020 04:45 PM

Re: Not receiving email from JetBlue

i've checked the server logs and no new emails from JetBlue.com have been sent to you since 5/20. Server confirms thats the last time they attempted to send you an email. Since then they have not contacted the server to deliver you emails. 


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