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Not getting emails from Southwest Airlines

mf_ryan
Regular Visitor

Not getting emails from Southwest Airlines

I have not been receiving email comfirmations etc. into my comcast.com email just from southwest. Getting all other emails. Has anyone had this problem? 

Thanks

rbec
New Poster

Re: Not getting emails from Southwest Airlines

I haven't had the issue with Southwest but other valid emails are being directed to my spam folder.  No matter how many times I flag them as not spam, they still go there.

Latoque
Expert

Re: Not getting emails from Southwest Airlines


@mf_ryan wrote:

I have not been receiving email comfirmations etc. into my comcast.com email just from southwest. Getting all other emails. Has anyone had this problem? 

Thanks


Southwest has long been a problem with Comcast email.  Call security and see if they can help with this-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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mf_ryan
Regular Visitor

Re: Not getting emails from Southwest Airlines

Thanks for the reply. I reported it and then I spoke to the next “higher up” person and they said that they are working on it. So,
Not sure what that means?!? Still not getting anything from SW