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Not able to connect to Comcast Server

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Not able to connect to Comcast Server

Having issues with connecting to Comcast server. I use iMac and Outlook for Mac. Have not had any problems until this morning...did something happen at comcast overnight?

Silver Problem Solver

Re: Not able to connect to Comcast Server

There seems to be a Comcast E-Mail outage today.

Expert

Re: Not able to connect to Comcast Server


buerlefarley wrote:

Having issues with connecting to Comcast server. I use iMac and Outlook for Mac. Have not had any problems until this morning...did something happen at comcast overnight?


Try changing the incoming server to imap.email.comcast.net



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Contributor

Re: Not able to connect to Comcast Server

Changing the incoming server seems to have fixed the problem of VERY slow loading and folder navigation using Outlook 2007 with Comcast IMAP.
Silver Problem Solver

Re: Not able to connect to Comcast Server

Thanks Again, changing the server setting worked. The question is, why did everyone have to change their server settings?

Expert

Re: Not able to connect to Comcast Server

I don't know why it changed.  My account was migrated to the new webmail on January 1.  I get my email in Thunderbird, so I went to webmail to see if i had any new email, which I did, and it was then I discovered I had the new email.  Poked around and found the server settings and compared them and saw where it incoming changed from imap.comcast.net to imap.email.comcast.net and made the change.  Worked.

 

new imap settings.JPG



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Regular Contributor

Re: Not able to connect to Comcast Server

>There seems to be a Comcast E-Mail outage today.

You left off the word AGAIN. Webmail not responding. Changed IMAP server to what was suggested in iPhone mail app.