Community Forum

New Email Platform

New Poster

New Email Platform

Why is my email slow in downloading and sending and somtimes unresponsive on my laptop, yet quick on my phone? 

Expert

Re: New Email Platform


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.

New Poster

Re: New Email Platform

Have done all of that, with no luck. Had a tech here for another reason a few weeks ago and told me there was problems with the fibre speeds. Told me they were within limits. I may have to call back the tech, still slow as heck.