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My iPad Apple is staying in sleep or pause mode keeps telling me to contact you

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My iPad Apple is staying in sleep or pause mode keeps telling me to contact you

Apple iPad Pro in sleep or pause mode it keeps telling me there is an issue with you
Official Employee

Re: My iPad Apple is staying in sleep or pause mode keeps telling me to contact you

Hello, Lisawebb5755!

I would be more than happy to help you with this.

Can you tell me what kinds of troubleshooting you have done so far? Have you had a chance yet to factory default your modem yet?


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