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My folder is missing I"m not receiving any email on that address Where did it go?

Regular Visitor

My folder is missing I"m not receiving any email on that address Where did it go?

My secondary email address is now missing...  I have no folder for it, I'm not receiving any emails that are sent to it, I only have one email address now and that is the primary email.  What happened?

Official Employee

Re: My folder is missing I"m not receiving any email on that address Where did it go?

Hi @ericdb, 

 

Did you move recently, and lose access to the emails after moving into the new home? I can help investigate this for you. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services.