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My email icon is not showing up on my homepage. I am using Mac 10.7

Regular Visitor

My email icon is not showing up on my homepage. I am using Mac 10.7

My email icon is not showing up on my hompage. I am using Mac 10.7

Expert

Re: My email icon is not showing up on my homepage. I am using Mac 10.7

What are you using for a homepage?  Xfinity or something else?

New Poster

Re: My email icon is not showing up on my homepage. I am using Mac 10.7

I am a Mac OSX 10.7.5 user, and my Xfinity homepage is no longer

displaying the icons across the top. This includes the envelope icon,

which allows me access to my comcast email. I spent a lengthy time

this afternoon with comcast support attempting to solve the problem,

but I'm still unable to access my email. There were instances of this 

happening for about two weeks now. I was able to eventually get 

the icon to access my email to appear by continuing to reload the 

Xfinity homepage. But this no longer works either. I have tried accessing

the Xfinity homepage in Google Chrome, as well as in Firefox, but

no icons appear, and tech support has offered no alternative method to access

my email.  Fix it!   FIX IT!

New Poster

Re: My email icon is not showing up on my homepage. I am using Mac 10.7

where are the answers to the questions? I only am seeing questions

 

Expert

Re: My email icon is not showing up on my homepage. I am using Mac 10.7


@mixRman wrote:

I am a Mac OSX 10.7.5 user, and my Xfinity homepage is no longer

displaying the icons across the top. This includes the envelope icon,

which allows me access to my comcast email. I spent a lengthy time

this afternoon with comcast support attempting to solve the problem,

but I'm still unable to access my email. There were instances of this 

happening for about two weeks now. I was able to eventually get 

the icon to access my email to appear by continuing to reload the 

Xfinity homepage. But this no longer works either. I have tried accessing

the Xfinity homepage in Google Chrome, as well as in Firefox, but

no icons appear, and tech support has offered no alternative method to access

my email.  Fix it!   FIX IT!


In the upper right corner of the page do you see a three-dot ellipse?  If so click on that and you should see the icons.  If not, scroll to the bottom of the page and under "I want to" click on "Check Email and Voicemail".  That should work until you get your icons sorted out.

New Poster

Re: My email icon is not showing up on my homepage. I am using Mac 10.7

I suggest we all [ost thes ecomplaints on Facebook. nad advertising just might work to get them to give good service.