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Missing older comcast.net emails

Regular Visitor

Missing older comcast.net emails

Nearly all emails received in my comcast.net account (such as our billing statements) older than a month or two no longer show up in my inbox, either here in the Web portal or in Apple Mail. I can find nothing indicating why this is so. Same for my wife's comcast.net email. Any reason?

Thanks!

 

-Fred

Expert

Re: Missing older comcast.net emails


@Fredpen wrote:

Nearly all emails received in my comcast.net account (such as our billing statements) older than a month or two no longer show up in my inbox, either here in the Web portal or in Apple Mail. I can find nothing indicating why this is so. Same for my wife's comcast.net email. Any reason?

Thanks!

 

-Fred


Are you downloading your emails to a device like a phone?


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Regular Visitor

Re: Missing older comcast.net emails

Yes, and on iPad. They disappeared from all three places. Thanks.