Community Forum

Missing Emails

New Poster

Missing Emails

I have been expecting an email from a company in California and it has not shown. They have sent it twice and it never showed. I do the "Get Messages" thing and it says No Messages to download. I had them send it to my son who is also on Comcast and the same thing happened --- message never shows up. I've checked the trash bin for it, not there. Where else can I look for it?

Official Employee

Re: Missing Emails

Have you checked your Spam folder?