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Microsoft Outlook 2010 and Comcast Email

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Regular Visitor

Microsoft Outlook 2010 and Comcast Email

My Outlook 2010 is configured with Comcast email. For what ever reason I no longer recieve Outlook email. I still receive Comcast email but prefer using Outlook. Any suggestions?

RonK

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Problem Solver

Re: Microsoft Outlook 2010 and Comcast Email


@Ronkor wrote:

My Outlook 2010 is configured with Comcast email. For what ever reason I no longer recieve Outlook email. I still receive Comcast email but prefer using Outlook. Any suggestions?

RonK


Have you checked your Outlook settings via Files->Account Settings->Email Account properties->POP and IMAP Account Settings and done the 'test account settings'?  

Joe V
(not a Comcast employee, just another paying customer)
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Regular Visitor

Re: Microsoft Outlook 2010 and Comcast Email

Joe,

Yes I have. The test works by sending result to Comcast Email and not Outlook.

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Problem Solver

Re: Microsoft Outlook 2010 and Comcast Email


@Ronkor wrote:

Joe,

Yes I have. The test works by sending result to Comcast Email and not Outlook.


I'm using Outlook 2013 so not sure if same properties as your Outlook 2010.  What is your incoming server IMAP port set to?

Email IMAP ports.jpg

 

Joe V
(not a Comcast employee, just another paying customer)
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Contributor

Re: Microsoft Outlook 2010 and Comcast Email

Can you clarify the issue?  Your comcast email is working fine in Outlook 2010 but outlook.com email is not?  You would need to troubleshoot your outlook.com account in that case, it isn't anything to do with comcast.

 

May be as simple as deleting and re-adding your outlook.com account.

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Regular Visitor

Re: Microsoft Outlook 2010 and Comcast Email

It worked. I deleted my Outlook account and added new account. Yes it was simple.

Thanks.

 

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Problem Solver

Re: Microsoft Outlook 2010 and Comcast Email


@Ronkor wrote:

It worked. I deleted my Outlook account and added new account. Yes it was simple.

Thanks.

 


You might accept your POST as CORRECT ANSWER so others will see it.

Joe V
(not a Comcast employee, just another paying customer)
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Regular Visitor

Re: Microsoft Outlook 2010 and Comcast Email

Will do Joe V. Wasn't aware of correct answer button. Thanks for keeping  me on point.