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Message sent before I type it

New Poster

Message sent before I type it

Since the recent change in the appearance of the email page whenever I try to reply to someone it immediately sends a blank message when I hit the reply button. After that I am able to type my message and send it. This results in the recipient receiving double messages, one of which is blank. How can I fix this?

Expert

Re: Message sent before I type it

How are you accessing your email?  With a desktop/laptop computer using the webmail interface and a browser?  Or on a mobile device or what?



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New Poster

Re: Message sent before I type it

On a desktop both at home and at work. I go directly to xfinity.  I have tried different browsers with the same result.

New Poster

Re: Message sent before I type it

I received an email asking if my problem had been resolved. It has not.