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Magnifier will not shut-off, any ideas?

New Poster

Magnifier will not shut-off, any ideas?

My magnifier will not shut-off when I click on OFF. Any ideas on how to correct this?

Silver Problem Solver

Re: Magnifier will not shut-off, any ideas?

This is the Home Security Devices forum.

What XHome device is Magnifier?  I've never heard of it.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: Magnifier will not shut-off, any ideas?

Hi djzollo,

 

Were you able to get assistance? Can you provide more details of the device you are using? Like @RobertWy, I have not heard of a device that we have or support called the magnifier.