Community Forum

Issues with remote server

Regular Visitor

Issues with remote server

Getting the message- remote server IMAP not responding. What gives?

 

Regular Contributor

Re: Issues with remote server

Your email client is unable to reach the imap server for comcast.net.  Either a network connection issue or imap server issue itself.  There are other customers reporting email issues in this Community Forum as well, but not all users.  What is the zip code where you are experiencing the issue?  If you use a command prompt and do a tracert imap.comcast.net it might show how far thru the internet it gets and the route. Post a screenshot if you can and maybe it will help Technical Support.

Joe V
(not a Comcast employee, just another paying customer)
Diamond Problem Solver

Re: Issues with remote server

FWIW, the older *Telnet* command prompt feature can be used for this as a double-check as well;

https://www.google.com/search?client=ms-android-verizon&ei=ARMSW6SgNMeg0wLQ2brgBg&q=telnetti...