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Issue with email associated with old account

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New Poster

Issue with email associated with old account

Hello, I recenlty got a new Xfinity account and I want to use my email as my primary email, but I am unable to becasue that email is assoiciated with an old xfinity account I shared with an ex-boyfriend.

 

 I would like to remove it from his account so that I can use it for my personal account. Can you please help me remove the above email from any other accounts it might be assoicated with?

 

 

Thank you!

 

Miranda

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Diamond Problem Solver

Re: Issue with email associated with old account

You would need to work with your ex, it belongs to them

I am a Retired Official Comcast Employee
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