Community Forum

Is this email legit?

New Poster

Is this email legit?

Is this a legit email address?

spa @


The email seems phish-y, but I don't want to click any of the links to see if it takes me to a pay screen or a screen looking for username and passward info. It was sent to my personal account, not my comcast account, but I don't think that is super unusual since my bill gets sent to my personal email address. But because of this, I can't see if it's a verified sender.

Official Employee

Re: Is this email legit?

So... in general, just asking about the FROM address isn't typically accurate because they can be spoofed. (But yes, spa @ is a real address.)


I did a little digging, and based on what I can see on the backend Yes, that is a legitmate email you are asking about. 

If you need any further information feel free to DM me. (hover over my name and click "Send Message")

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!