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Is this email legit?

New Poster

Is this email legit?

Is this a legit email address?

spa @ alerts.comcast.net

 

The email seems phish-y, but I don't want to click any of the links to see if it takes me to a pay screen or a screen looking for username and passward info. It was sent to my personal account, not my comcast account, but I don't think that is super unusual since my bill gets sent to my personal email address. But because of this, I can't see if it's a verified sender.

Problem Solver

Re: Is this email legit?

So... in general, just asking about the FROM address isn't typically accurate because they can be spoofed. (But yes, spa @ alerts.comcast.net is a real address.)

 

I did a little digging, and based on what I can see on the backend Yes, that is a legitmate email you are asking about. 

If you need any further information feel free to DM me. (hover over my name and click "Send Message")


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New Poster

Re: Is this email legit?

Hi, 

 

I wonder if you can give me a bit of advice please.

 

I just received 126 emails in a period of a few hours from Spa@alerts.comcast.net; 'Notification of Claimed Copyright Infringement Made under the DMCA' 

 

I have no idea what is going on, I haven't downloaded anything!!  What should I do?

 

Thanks

Expert

Re: Is this email legit?

See here to make sure it's a legitimate message from Comcast/Xfinity-----------------

 

https://customer.xfinity.com/help-and-support/internet/comcast-verified-email/

 

If it's a good email, call Comcast security for further guidance-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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