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By "files" I take it to mean you had emails in folders that have attachments to them? Can you see the folders they are in?
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@Anon1042949 wrote:
No. All the files and folders have disappeared.
If you cannot see the left folders pane, see if this sorts it out for you----------------
https://connect.xfinity.com/faq/email.html#foldersHideShow
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@Anon1042949 wrote:
In my left pane I am showing nothing. No Xfinity, No show folders.
Did you click on the link I posted upthread?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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