Community Forum

Incoming email go to trash

Highlighted
New Poster

Incoming email go to trash

All of my incoming email go directly to trash folder rather than to inbox. How to fix?

Highlighted
Expert

Re: Incoming email go to trash

Did you check to see if you have a filter set up that is redirecting email to the Trash folder?  If you do, and you know you didn't put it there delete the rule and then change your password to something stronger than whatever it is right now.  Your account may have been compromised.  



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!