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Inbox emails disappeared

Regular Visitor

Inbox emails disappeared

PLEASE HELP!!!
Gold Problem Solver

Re: Inbox emails disappeared

Please provide more details. Are you saying that ALL emails in your Inbox are gone?

Have you checked your Settings under the Gear icon on the far left?

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Regular Visitor

Re: Inbox emails disappeared

This happened to me two days ago as well. I had hundreds of flagged, important business emails, NOW ALL GONE! Not to much information online about this either. PLEASE HELP!!!
Gold Problem Solver

Re: Inbox emails disappeared

Open Xfinity Connect.  On the far right side of the page, click on the ‘gear’.

This is where you will find all of your Settings...check each

of them.

Also look at how much space you currently have.  The limit is 10 Gigs.  I highly doubt you have exceeded the limit unless you have hundreds of emails in your Inbox as well as attachments.

 

Gold Problem Solver

Re: Inbox emails disappeared

In addition to Xfinity Connect, do you also use an email client or smart phone?

 

Eg.  Outlook, Safari Mail,etc.  if you do, and use the IMAP settings, when you delete an email there, the email will also be deleted from Xfinity Connect.