Community Forum

I can't remember my password for my old comcast.net email address

New Poster

I can't remember my password for my old comcast.net email address

I am trying to access old client emails for information. I am unable to remember my password for my old comcast.net email address. Is there a way I can retrieve my old address which I never closed? 

Gold Problem Solver

Re: I can't remember my password for my old comcast.net email address

If you can't reset the password using https://www.xfinity.com/password, contact one of their reps at the phone number on your bill or 1-800-Comcast, or chat with them using the "Login & Password" option at https://support.xfinity.com/chat.