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Getting into folders

New Poster

Getting into folders

I cannot figure with the new email how to get into my folders. Can someone please help?

Expert

Re: Getting into folders

Can you clarify------do you mean you can't see any folders in the left pane?  Or do you mean nothing happens when you try to open one or what?  Are you using only the Comcast webmail interface with a browser or something else?

New Poster

Re: Getting into folders

On the left hand side there is nothing showing as it was before. what I mean is inbox, sent, spam, trash,folders, etc. If I want to move an email I can do that but am not able to see what is in the folder. I hope this helps. All I see are the new messages.

 

Cheryl Paxton

Expert

Re: Getting into folders


@cpaxton46 wrote:

On the left hand side there is nothing showing as it was before. what I mean is inbox, sent, spam, trash,folders, etc. If I want to move an email I can do that but am not able to see what is in the folder. I hope this helps. All I see are the new messages.

 

Cheryl Paxton


Right then.  See if this sorts it out for you-----------------

 

http://forums.xfinity.com/t5/Internet-Archive/view-forlders-in-email/m-p/2839240#M505431