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G-Suite/Comcast email issue.

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G-Suite/Comcast email issue.

@CCAntiSpam 

 

FocusHRO.com (through GSuite) is not able to get emails to comcast users.  I see you've been able to fix this for many others.  Can you please assist?

 

Thank you!

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Bronze Problem Solver

Re: G-Suite/Comcast email issue.

@FocusHRO Should be clear in about 20 minutes or so.


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Re: G-Suite/Comcast email issue.

thank you!  I'll let you know if it works out!

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Re: G-Suite/Comcast email issue.

FIXED.  Amazing - can't tell you how long we tried to resolve this on our own.  Is your advice for others to simply contact you, or is there something they can do on their own?

 

Thanks @CCAntiSpam 

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Bronze Problem Solver

Re: G-Suite/Comcast email issue.

It ultimately depends, there's a long thread on here for the same issue.   Generally, creating a very specific topic/subject, and containing the domain/IPs involved (I know GSuite uses many IPs, so probably not necessary in this case), and then tagging this UID is enough.  


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Re: G-Suite/Comcast email issue.

@CCAntiSpam 

We are having this same issue.  are you able to assist?  it is for my employer is this something you can also help me with?

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Bronze Problem Solver

Re: G-Suite/Comcast email issue.

See the response just above yours.


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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