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Fraud

Regular Visitor

Fraud

What can u do if u have a hackers email and u know they have taken $$ from ur bank and I have found in my settings what they changed to forward there email? They set up an account forwarding money to them. Can I do anything to stop this? So tired of always having to change my password, secret questions ect. This seems like it’s not enough.

 

HELP!

Sharon S Stein
Expert

Re: Fraud

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Fraud

Hey, sstein. I'm truly sorry for the frustration. Please click on my name and shoot over a private message with your full name and the phone number listed on the account. I'll be happy to assist with this security issue.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!