Community Forum

Fraud

Regular Visitor

Fraud

What can u do if u have a hackers email and u know they have taken $$ from ur bank and I have found in my settings what they changed to forward there email? They set up an account forwarding money to them. Can I do anything to stop this? So tired of always having to change my password, secret questions ect. This seems like it’s not enough.

 

HELP!

Sharon S Stein
Expert

Re: Fraud

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: Fraud

Hey, sstein. I'm truly sorry for the frustration. Please click on my name and shoot over a private message with your full name and the phone number listed on the account. I'll be happy to assist with this security issue.