There's a FAKE (phishing) email going around, the goal of which is to trick you into giving the perpetrators your Xfinity login credentials. Do fall victim to this scam! Attached is an image of the email. Note the actual URL is NOT Xfinity's Support URL.
Solved! Go to Solution.
Thank you for posting your concerns here in the Xfinity Forum. Please know that an unknown entity pretending to be Xfinity Mobile recently sent phishing emails to our customers from a misleading address with a link that could install malware on a person's computer when clicked.
All customers who believe that their personal or Xfinity Mobile account information may be compromised due to this phishing email can email NETO_SecurityResponseCenter@comcast.com for assistance.
Thanks again for alerting us.
gantos, bellow are instructions on how to report phishing emails to Comcast; additional information can be found at https://internetsecurity.xfinity.com/help/report-abuse/
When reporting phishing emails, it is critical that you send us the email headers. Please do not forward the phishing email. Forwarding the email will remove the original headers.