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Emails in Xfinity Connect never open!

Regular Contributor

Emails in Xfinity Connect never open!

Something's wrong with Xfinity Connect.  When I try to open the emails in my Inbox, the loading always takes forever and it never lets me open the emails!  Has the same issue happened to you?!  When will Xfinity Connect be fixed? Cat Sad

New Poster

Re: Emails in Xfinity Connect never open!

Yes, the same thing is happening to me on both computers, Tried restarting but not working. This stinks

New Poster

Re: Emails in Xfinity Connect never open!

Same this is happening in Essex, VT. I reset the modem no improvement. I have requested a call back to solve

Expert

Re: Emails in Xfinity Connect never open!


angeldeb82 wrote:

Something's wrong with Xfinity Connect.  When I try to open the emails in my Inbox, the loading always takes forever and it never lets me open the emails!  Has the same issue happened to you?!  When will Xfinity Connect be fixed? Cat Sad



Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.