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Emails from businesses have long strings of letters/numbers instead of pictures and text

New Poster

Emails from businesses have long strings of letters/numbers instead of pictures and text

For several days, instead of email information, photos etc. from companies I get something like this: Take advantage of your FREECASH in points + free shipping on $35+ https://value.kmart.com/pub/cc?_ri_=X0Gzc2X%3DYQpglLjHJlTQGmhgOXppOzgXDwzgvOimd58s1HdJHlmA1Do0YMySnC.... | View Online https://value.kmart.com/pub/cc?_ri_=X0Gzc2X%3DYQpglLjHJlTQGmhgOXppOzgXDwzgvOimd58s1HdJHlmA1Do0YMySnC...

What's wrpng and how do I fix it?

Expert

Re: Emails from businesses have long strings of letters/numbers instead of pictures and text

I  just tried those two links and they worked just fine for me.  The images all came through as they should.  Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.

 

I am using Chrome on a Windows 10 machine.  It also has a setting that can block images if it's enabled.  So you should also check for that.  How to get to it depends on which browser you are using.  In Chrome it's turned off by default.

New Poster

Re: Emails from businesses have long strings of letters/numbers instead of pictures and text

Thanks for trying to help me.  I'm really rather incompetent with computers.  I do use chrome with windows 10.  I should have told you that.  Anyway I fixed it myself.  I checked settings and found that somehow the box for allow html formatted emails had been unchecked.  I must have done it accidentally when I was trying to do something else.  I checked it and the email is working find now!

Thanks again