Community Forum

Emails I send from my business are never received by clients with Comcast email addresses

New Poster

Emails I send from my business are never received by clients with Comcast email addresses

Whenever I send an email to my clients who have comcast.net email addresses they do not receive them. I have a personal email address through comcast, so was able to test this. If I send an email from my business email to my own address it never shows up.

Any help would be greatlty appreciated as I am losing clients due to my emails not arriving in their inboxes!

 

Expert

Re: Emails I send from my business are never received by clients with Comcast email addresses

Call Comcast security and see if there is a blocking issue for that sending domain-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329